Lead the IT PMO for the largest division – Gallagher Global Brokerage North America – at Gallagher

• PMO Transformation: Standardized project management across multiple divisions by implementing Planview globally, aligning prioritization, and integrating governance standards.
• Governance & Risk Oversight: Act as divisional liaison for security (BISO), audits, and disaster recovery, managing SOC2 evidence collection and external auditor coordination.
• Major Programs: Directed cloud migrations, enterprise system development for 3,000+ users, and initiatives exceeding $2M in scope

Directed IT initiatives for a global $1B+ logistics provider in Technology and Automotive sectors, delivering projects in North America, South America, and the EU.

• Revenue-Impact Projects: Delivered customer onboarding generating $4.5M/year and multi-site fulfillment launches generating $11M/year.
• Technology Integration: Led WMS-SAP integrations, reverse logistics platform launches, and large-scale EDI implementations.
• Data Center Relocation: Managed global data center relocation with zero downtime, reducing infrastructure costs by $200K annually.

Oversaw strategic customer onboarding to B2B platform for a leading communications and logistics company.

• Platform Standardization: Migrated a top-five revenue customer to a unified web platform within eight months, improving efficiency and scalability.

Progressed from Project Lead to Logistics Systems Manager in a $7B retail and B2B organization.

• Supply Chain Transformation: Implemented WMS/WCS systems, RF technology, and process automation across 25+ warehouses.
• Cost & Efficiency Gains: Led warehouse consolidation efforts improving productivity and reducing operational costs.

Implemented ERP systems and EDI integrations for a textile manufacturer.

Led ERP upgrades and EDI adoption with major U.S. retailers.